Privacy Policy

At Servolutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, place an order, or use our services, including POPcon and POPcon PRO.

By using our services, you consent to the information collection practices outlined in this policy.

1. Information We Collect

Personal Data: We collect your name, email address, mailing address, phone number, and payment information when placing an order. Site visitors may browse anonymously, though personal details are necessary for transactions.

Non-Personal Data: We automatically collect browsing data such as browser type and referral source during website visits.

2. How We Use Your Information

Transaction Processing: Personal data is used to fulfill customer orders and deliver services. This information will not be sold, exchanged, transferred, or provided to any other company without your consent, except as required to provide the requested service.

Communications: Email addresses may receive order updates, company announcements, and product information. You may unsubscribe using the instructions in each message.

3. How We Protect Your Information

• All sensitive data (such as payment information) is encrypted using SSL technology during transmission.
• Access to personal information is restricted to authorized personnel with confidentiality obligations.
• We do not retain sensitive payment data after a transaction is complete.

4. Cookies

We use cookies to enhance user experience and understand preferences. You may disable cookies through your browser settings, though this may affect site functionality.

5. Third-Party Disclosure

We do not sell, trade, or transfer personally identifiable information to third parties, except when working with trusted partners assisting our operations or when legally required.

6. GDPR — Your Rights

For EEA residents, you have the right to access, correct, or delete your personal data; restrict or object to processing; request data portability; and object to marketing. Contact us to exercise these rights.

7. Children

In compliance with COPPA, we do not collect information from individuals under the age of 13.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated by email or website notice.

9. Contact

Servolutions IP Corporation
Bei den Mühren 1, 20457 Hamburg, Germany
Email: info@servolutions.de
Phone: +49-40-209338822