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How to restrict users' choices for Send-As addresses in ChangeSender

The ChangeSender Server installation includes a utility called "Configure ChangeSender Client Restrictions". Use it to control what sender addresses each user can choose in Outlook.

Configuration options

  • Default — allow users to choose from email addresses configured in Active Directory
  • Single address — restrict to one specific address with no user choice
  • Unrestricted — allow users to send from any address

For computers in the AD domain

The Outlook add-in reads restriction settings directly from Active Directory. Configure in the utility and settings apply automatically.

For computers outside the AD domain (HTTPS connection)

  1. Set restrictions in the utility for the user.
  2. Click "Export config file". The file is named after the user's email address (e.g. jane@company.com.cfg).
  3. Transfer the file to the user's computer and import it in the ChangeSender add-in.

What the restricted choice means in Exchange terms — Send As, Send on Behalf or sending from an alias — is explained in the guide Send As vs Send on Behalf vs sending from an alias.


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