This means POPcon does not recognise your domain as a local domain and cannot match recipients to Exchange users.
Solution
In POPcon's POP3/IMAP configuration, find the "Accepted Recipient Domains" field and add your domain name — without the "@" symbol. For example, enter yourcompany.com, not @yourcompany.com.
POPcon uses this list to filter and route recipients correctly to Exchange.
Screenshot
