← Knowledge Base

Only messages under 10 MB come through — does POPcon impose a size limit?

POPcon itself handles messages up to 100 MB and beyond — there is no practical size limit in POPcon. The 10 MB restriction is coming from Exchange.

Exchange enforces message size limits in three separate locations — all three must be increased:

  1. Receive connector: Server Configuration > Hub Transport > Receive Connectors > default connector > Maximum message size
  2. Organisation-level: Organization Configuration > Hub Transport > Global Settings > Transport Settings > Maximum receive size
  3. Per-mailbox: Each user's mailbox delivery restrictions in Active Directory Users and Computers

Use the Exchange Management Shell shortcut: set-receiveconnector "*default*" -maxmessagesize 100MB

Screenshots — step by step

Message size limit on the Exchange Properties of the Virtual Defaultserver for SMTP
Message size limit on the Exchange Properties of the Virtual Defaultserver for SMTP
Message size limit on the Exchange Message Delivery Properties
Message size limit on the Exchange Message Delivery Properties
Message size limit on the Active Directory user delivery restrictions
Message size limit on the Active Directory user delivery restrictions

Need more help? Contact support